Update your card, switch to yearly, get receipts or cancel
Change your payment card, download invoices and receipts, switch between monthly and yearly billing, or cancel from Plan & billing.
Updated
Your subscription is managed in Stripe's secure billing portal, which you open from Recoatly.
Open the billing portal
- Go to Settings → Plan & billing.
- Click Manage billing. Stripe's billing portal opens.
- Update your card, download invoices and receipts, switch between monthly and yearly billing, or cancel your plan. Stripe brings you back to Recoatly when you're done.
Cancel
- In the billing portal, choose to cancel your plan and confirm.
- Back in Recoatly, the Plan & billing page shows the date your plan ends. You keep full access until then.
- After that date your account becomes read-only. Nothing is deleted, and you can subscribe again at any time.
Changed your mind before the end date? Open Manage billing again and renew your plan.
Good to know
- There are no cancellation fees. Unused time is not refunded, so a yearly plan you cancel stays active until the end of the year you paid for.
- The Billing history on the Plan & billing page lists your payments and changes to your subscription.
- If the page doesn't show a change you just made, click Refresh status.
- Only the account owner can open the billing portal.
- Leaving for good? Download your data first. See Export your data or delete your company.